Retail Partners

KOMSA FOR RETAIL PARTNERS

At KOMSA, creating, maintaining and building on strong sustainable partnerships with satisfied customers is part of everyone’s day-to-day business. We know what our KOMSA retail partners’ requirements are and, as well as an extensive portfolio covering a huge range of product and subject areas, we can offer many extras – including efficient logistics and flexible, reliable, high-quality services that give you the time you need to focus on your core business. We connect you to manufacturers and network operators, identify trends and keep a close eye on the market so we can help you make sure you’re targeting your end customers effectively.

WHO IS KOMSA FOR?

In 1992, when KOMSA was launched, the answer to this question was simple – KOMSA was primarily for specialist telecommunications retailers. However, the ict sector has undergone huge changes and development since then, and digitization has expanded our circle of retail partners considerably. These days, our partners include completely new channels such as sports retailers, healthcare providers, jewellers and automotive manufacturers, as well as system houses, specialist technology suppliers and online retailers and, via our specialist retailer cooperative aetka, most of the telecommunications retailers in Germany. KOMSA works with every single one of these retail partners to determine the ideal make-up of their portfolio – in terms of range and services – to best support their individual business processes. Our aim is to work with you as a trusted partner and help you generate more business success, so that you can focus on your own core activities.

HOW DOES KOMSA WORK?

KOMSA is unique. Uniquely reliable, uniquely fast and uniquely fair. This is the standard we set ourselves, and we are proud to say that many of our partners also appreciate this. KOMSA started life more 22 years ago with just a small circle of employees, and has now grown to a workforce of more than 1,450 from 17 different countries. We work with our customers to establish sustainable partnerships – on the basis of this success and our partners’ satisfaction we have grown together, and continue to do so today. If you would like to be part of this growing network, please do not hesitate to get in touch.

WHAT DOES KOMSA OFFER?

KOMSA provides products, solutions and services that support you at every stage of the value chain, from pre-sales right through to sales and after-sales. All from a single source – and all under one roof.

The KOMSA portfolio

An extensive product portfolio of high-profile ict sector manufacturers:

  • Mobile/smartphones
  • Accessories: Wearables, covers & cases, mobile headsets etc.
  • Communication: Telephone systems, cloud/IP telephony, office headsets, printers etc.
  • Network operator business: New contracts, contract extensions, prepaid and cash cards
  • Navigation, outdoor & sport: PND/GPS, sport & fitness devices
  • Multimedia & IT: Media tablets, laptops, home networks
  • Data voice solutions: Networks, unified communications, cloud services

Our specialists work hard to build up each product area in line with the latest trends and market requirements on an ongoing basis.

KOMSA customer service
You can reach us in person or by phone as well as via email or our KARLO online portal – also available as an app for your tablet or smartphone. We look forward to hearing from you!

KARLO – wherever and whenever you need it! 
KARLO is a smart online system for information, ordering and service – a quick and easy way to access key information for your business operations and place orders hassle-free.

KOMSA delivery service 
Speedy logistics with options right through to your end-customer, as well as a range of business process services.

Sales support
Improve the way you reach your customers – KOMSA offers customization services, PoS solutions, marketing and B-stock marketing services to match your specific requirements.

KOMSA repair service 
Use w-support.com for repairs, data recovery and specialist recycling services.

Projects and events
KOMSA has extensive expertise in setting up technical connections for customers using a range of interfaces. Our project managers coordinate complex tasks in line with precise customer requirements and expectations. Meanwhile, our internal full-service agency is always on hand to see to product presentation, image enhancement and other services. We can find the perfect solution for you – just get in touch!

HOW DOES KOMSA WORK?

KOMSA is unique. Uniquely reliable, uniquely fast and uniquely fair. This is the standard we set ourselves, and we are proud to say that many of our partners also appreciate this. KOMSA started life more 22 years ago with just a small circle of employees, and has now grown to a workforce of more than 1,800 from 17 different countries. We work with our customers to establish sustainable partnerships – on the basis of this success and our partners’ satisfaction we have grown together, and continue to do so today. If you would like to be part of this growing network, please do not hesitate to get in touch.

Your contact

Patrick Schaab

Vice President Advancing Distribution

Email: patrick.schaab@komsa.com