Buy, Lease or Rent Business Devices: What Makes DaaS Different
Procuring business devices costs more than just money – it also takes time: selecting, ordering, configuring, managing and eventually replacing them. At the same time, technology quickly becomes outdated and ties up capital that could be used elsewhere.
Device as a Service changes that: instead of purchasing devices, you get a predictable, fully managed service.
✔ Predictable costs ✔ Reduced IT workload ✔ Always up-to-date devices
DaaS by KOMSA at a Glance
What is Device as a Service?
Device as a Service (DaaS) is a rental model for business devices. You pay a fixed monthly fee per device and receive smartphones, tablets or notebooks including configuration, replacement in the event of a defect, support and certified data erasure.
With KOMSA, you can rent devices from Apple, Samsung, Google, Lenovo and HP for 24, 36 or 48 months. From signing the contract to rollout, the process takes around 14 days.
Who is the rental model designed for?
DaaS by KOMSA is particularly attractive for fleets of 150 devices or more. As the size of your device fleet increases, so do the requirements for administration, replacement and organization.
Our flexible Managed Service can be tailored to different device fleets, locations and replacement cycles – giving your IT team more time to focus on what really matters.
Which services are included?
Our Managed Service includes:
-
Procurement & storage
-
Configuration & enrollment
-
Device replacement & repairs
-
Device return, data erasure and recycling at the end of the lifecycle
Need more? Simply expand your individual service portfolio with additional services such as Mobile Device Management (MDM).
Who benefits from Device as a Service?
DaaS delivers benefits across your organization – from IT and Procurement to Management, Finance and HR.
Predictable costs, less administrative work and fast device availability create tangible advantages for a wide range of departments.
Benefits of Device as a Service for Businesses
Mobile business devices as a Managed Service – while significantly reducing costs. Our rental model delivers benefits in more ways than one.
![[Translate to English:] 24 Stunden Austauschservice bei Defekt oder Verlust](/fileadmin/_processed_/4/1/csm_DaaS_LP_Zahlen_24_ca2eb24034.webp "[Translate to English:] 24 Stunden Austauschservice bei Defekt oder Verlust")
24-Hour Replacement Service Across Germany
DaaS Live in Your Company in Just 2 Weeks
3x ISO Certified
ISO 27001 · ISO 9001 · ISO 14001
How DaaS by KOMSA works
From selecting the right business devices to ongoing support, KOMSA manages the entire lifecycle. <br>DaaS works in four simple steps:
Step 1: Individual Consultation & Planning
Initial consultation:
Individual DaaS consultation including a needs assessment
Proposal:
Pre-configured devices that are ready to use straight away
Step 2: Device Selection & Pre-Configuration
Device selection:
A wide range of current devices from leading manufacturers such as Apple, Google, Samsung and HP
Pre-configuration:
Pre-configured devices that are ready to use straight away
Step 3: Delivery & Deployment
Fast delivery:
Devices are delivered directly to employees within 14 days of signing the contract. In the event of a defect, replacement takes place within 24 hours across Germany or within 48 hours across Europe.
Ready to use:
Employees can start working immediately – without delays for your IT team thanks to Zero-Touch Enrollment.
Step 4: Support & Service
Support:
Our online service portal is available 24/7, with fast processing on business days and organized device replacement in the event of a defect.
Maintenance:
Regular upgrades ensure up-to-date devices and reliable performance.
Choose the DaaS Solution That Fits Your Needs
Our comprehensive service offering provides a seamless and cost-efficient solution for your mobile workplace.
Core services can be complemented by optional services such as integrated Mobile Device Management (MDM) – enabling automated deployment, centralized management and maximum security for your device fleet.
![[Translate to English:] DaaS by KOMSA - Basisleistungen & Zubehör](/fileadmin/_processed_/d/c/csm_daas-by-komsa-basisleistung-devices-zubehoer_5342aba054.png "[Translate to English:] DaaS by KOMSA - Basisleistungen & Zubehör")
Your Hardware
- Smartphone, tablet, laptop
- Protective case¹²
- Screen protector¹²
- Charging cable¹²³
- Power adapter¹²³
¹ applies to smartphones
² applies to tablets
³ applies to laptops
Deine Value Add Leistungen
- Certified data erasure
- 24-hour replacement service across Germany (48 hours across Europe)
- Device registration
-
Device management via the ServiceNow Self-Service Portal /p>
Mobile Device Management (MDM), including:
-
Ready-to-use configuration
-
100% outsourcing
Individual Support Including:
-
Use-case-specific consulting
-
Buy & Rent Back for existing device fleets
-
DGUV V3-compliant testing
Companies Already Benefiting from DaaS by KOMSA
Business Devices for Every Need – Our Top Brands
![[Translate to English:] Apple Business Partner](/fileadmin/media/Landing_Pages/daas/1360x766_KOMSA.com_DaaS_Logos_Hersteller_Apple_BP.jpg "[Translate to English:] Apple Business Partner")
Your ideal Apple business rental solutions – at highly competitive rates.
![[Translate to English:] Samsung Device as a Service](/fileadmin/media/Landing_Pages/daas/1360x766_KOMSA.com_DaaS_Logos_Hersteller_Samsung.jpg "[Translate to English:] Samsung Device as a Service")
From smartphones and foldables to tablets – discover a whole universe of rental options.
![[Translate to English:] Device as a Service Google Pixel](/fileadmin/media/Landing_Pages/daas/1360x766_KOMSA.com_DaaS_Logos_Hersteller_Google_Pixel.jpg "[Translate to English:] Device as a Service Google Pixel"){kind=tracking}
From Pixel smartphones to AI-powered productivity in everyday business – discover your Google rental solutions.
With Lenovo, you get business notebooks featuring durable materials and modern features.
Ready for every challenge. Rent the ideal device for the office and on the go.
Data Security & Certifications: ISO 27001, ISO 9001, ISO 14001
Enterprise- and public-sector-level data security with certified, GDPR-compliant data erasure – backed by complete documentation and audited processes.
Exactly the level of assurance that can make the difference in the final stages of a tender process.
Your free first consultation is just a click away!
We will contact you shortly and discuss the next steps with you.
Frequently asked questions regarding DaaS (Device as a Service) by KOMSA
What is Device as a Service?
DaaS is a Managed Service for IT devices such as laptops, smartphones and tablets. Companies receive hardware together with services such as configuration, management, support and device return – all for a fixed monthly fee.
Who is DaaS suitable for?
Our rental model is designed for medium-sized businesses, large enterprises and public-sector organizations that use a large number of mobile devices and want to simplify processes while reducing the workload for their IT teams.
The minimum volume is 150 devices in total across smartphones, tablets and notebooks.
How does switching to KOMSA work?
Switching takes just two weeks. KOMSA analyzes your requirements, creates a tailored offer, delivers pre-configured devices and takes care of support, maintenance and lifecycle management – all from a single source.
Which services are included in KOMSA's DaaS model?
The DaaS package includes up-to-date hardware, configuration, technical support, repairs, device replacement and certified data erasure – all included in the monthly fee.
Additional optional services such as Mobile Device Management (MDM) can also be added.
Is the rental model sustainable?
Yes. DaaS supports more sustainable IT usage through device reuse, professional recycling and extended device lifecycles.
KOMSA also carries out repairs in Germany to help reduce CO₂ emissions.
How is device management handled within the DaaS model
KOMSA uses centralized solutions such as Samsung Knox Manage and other UEM/MDM systems for secure device management.
Devices can be automatically deployed and pre-configured and can be managed remotely – including security policies, app deployment and access control.
How secure are mobile devices from KOMSA?
All available devices meet GDPR requirements and are supported by certified processes for data erasure, remote access and theft protection.
How can DaaS be integrated into existing IT systems?
The KOMSA MY SERVICE PORTAL is API-enabled and can be integrated into existing ticketing and ITSM systems such as ServiceNow.
This allows device management and service processes to be seamlessly integrated into your existing IT environment.
How do device returns and recycling work?
At the end of the contract term, KOMSA organizes device returns, including certified data erasure, recycling or refurbishment.
All processes are documented and audit-compliant – ideal for meeting IT compliance requirements.
Why does renting devices make sense for my business?
With DaaS by KOMSA, you avoid high upfront costs, always have access to modern technology and no longer need to worry about maintenance or device replacement.
Your IT team has less operational work, while your budget remains predictable.
How much does DaaS by KOMSA cost?
You pay a fixed monthly fee per device, depending on the contract term, device category and scope of services.
In the event of early contract termination – for example, if an employee leaves the company – a maximum of three additional monthly rental payments may apply on top of the actual usage period.
What happens if a device is defective or fails?
Simply report the issue and KOMSA will arrange a fast replacement.
The Self-Service Support Portal is available around the clock, while our personal support team is available on business days. All replacement devices are pre-configured and ready for immediate use.
Why should I choose an experienced provider like KOMSA?
Choosing the right Device as a Service provider is essential when it comes to selecting the right mobile devices and ensuring high-quality support.
Experienced and established providers offer significant advantages thanks to their infrastructure, market expertise and long-standing partnerships.
A strong DaaS model helps companies reduce costs while creating an integrated IT environment with fewer system disruptions.
A comprehensive full-service approach is essential and includes services such as rollout, system integration, security updates and rapid replacement devices in the event of loss or defects.
Choosing the right DaaS provider also ensures that services comply with GDPR requirements and that end-of-life devices are handled and recycled professionally.
For companies looking for a reliable, long-term partnership, DaaS by KOMSA brings all these requirements together in one solution.