With KOMSA’s service-driven team of experts, we strive to provide our customers with after-sales services that are quick and professional. Our versatile range includes the repair, servicing and recycling of mobile phones, smartphones and tablets for well-known manufacturers, as well as the procurement of replacement parts and the processing of claims.

Assuredly a strong partner

In addition, we also guarantee that we will recover and back up data responsibly and professionally. We support retail partners, manufacturers and network operators with our after-sales service to focus on maintaining long-term relationships, constantly strengthening and developing them.

With KOMSA’s service-driven team of experts, we strive to provide our customers with after-sales services that are quick and professional. Our versatile range includes the repair, servicing and recycling of mobile phones, smartphones and tablets for well-known manufacturers, as well as the procurement of replacement parts and the processing of claims.

In addition, we also guarantee that we will recover and back up data responsibly and professionally. We support retail partners, manufacturers and network operators with our after-sales service to focus on maintaining long-term relationships, constantly strengthening and developing them.

Our services

Authorised manufacturer repair service with focus on warranty repairs

Whether it’s a cracked display or a hardware error – our subsidiary w-support.com is certified to repair damages both under and out of warranty using genuine replacement parts.

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Out-of-warranty smartphone repairs with high-quality, approved replacement parts

The KOMSA repair subsidiary repamo.com specialises in repairing smartphones that are out of warranty. Our experienced experts use only high-quality replacement parts that are original equipment quality.

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Recycling

Recycling is becoming more important for environmental protection and for the principle of sustainability. KOMSA puts a premium on the ecological and professional disposal of old equipment for the protection of natural resources.

Data recovery

We offer a certified data recovery service in a high-security laboratory in accordance with the latest standards. KOMSA takes the utmost care in fulfilling the strict requirements of data protection law.

Refurbishment

KOMSA refurbishes used products so that they work properly and look good. We run in-depth tests on every function of the device and give it a professional clean. The result is a long-lasting and market-ready refurbished product.

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The benefits for you

  • Top quality and quick repair thanks to many years of experience

  • One of the biggest repair service centres for smartphones and tablets in Germany including data backup and recovery services

  • Excellent customer service: consistent service coordination

  • ISO 9001:2008 certified

  • Certified professional disposal of old devices in accordance with environmental and data protection guidelines

Our specialists in after-sales services

repamo.com GmbH

The independent, authorised service centre specialises in professional and cost-effective repairs of mobilephones and smartphones that are out of warranty.

 

Revived Products GmbH

As a specialist in returns and used equipment, the subsidiary offers its customers sustainable returns, evaluation, refurbishing and remarketing of B-stock.

 

w-support.com GmbH

The repair specialist is an authorised workshop for well-known manufacturers, providing repairs exclusively with genuine replacement parts.

 

Have we sparked your interest?

Then please get in touch with us at any time.
We would be happy to provide comprehensive advice about our after-sales services.