The Team Behind DaaS by KOMSA

From planning to ongoing operations: at KOMSA, you have dedicated contacts who understand your requirements and take care of your needs.

Personal Support. At Every Stage.

From the initial idea to device return: clear processes, dedicated contacts and a team that supports you throughout the entire device lifecycle.

DaaS LP Beratung Planung Onboarding Illustration

Consulting, Planning & Onboarding

Understand first. Then implement.

Together, we define your requirements, goals and processes. This creates a solution tailored to your business – with dedicated contacts by your side from day one.

DaaS LP Geraeteauswahl Vorkonfiguration Illustration

Device Selection & Pre-Configuration

The right devices. Ready to go.

We select the right hardware and prepare it according to your agreed requirements. This reduces the workload for your internal IT team and lays the foundation for a smooth start.

DaaS LP 3D Grafiken Lieferung und Inbetriebnahme

Rollout, Delivery & Deployment

Where you need it. Ready when you are.

KOMSA coordinates the rollout and delivery, ensuring your devices arrive ready for use. Even with larger quantities, multiple locations or new employees, processes remain structured and predictable.

DaaS LP Monitoring Unterstuetzung Support Illustration

Monitoring, Assistance & Support

We’re here for you – even after deployment.

The KOMSA team remains available after the rollout. We keep an eye on your devices and services, answer your questions and provide support when issues arise – personally and with a full understanding of your individual solution.

Self-Service, Repair & Replacement

Handle it yourself. Or solve it together with us.

Many processes can be initiated quickly and easily through self-service. Whenever personal assistance is needed, our team takes over – including device repairs or replacements.

DaaS LP Ruecknahme Lifecycle Illustration

Device Return & Lifecycle

Service doesn’t stop at the end.

Devices are returned through a structured process and securely removed from operation. This ensures full transparency about what happens to your hardware – right through to the final day of use.

Handle More Yourself. Get Support When You Need It.

The Self-Service Portal provides one central point of access to the most important services for your devices – simple, transparent and available at any time.

Everything in One Place

Service requests, repairs and replacement processes can be initiated and managed centrally.

Keep Track of Your Requests

Ongoing requests and their current processing status remain transparent and easy to track.

Get to the Right Service Faster

Standard requests can be submitted directly through the portal – without lengthy coordination or unnecessary steps.

Personal Support When It Matters

Self-service doesn’t replace personal contact. Whenever you have questions or more complex requirements, the KOMSA team is still there to support you.

[Translate to English:] Device as a Service Beratung

Is DaaS by KOMSA Right for Your Business? Let’s Find Out Together.

Where can you save costs? What could implementing DaaS look like for your business? And where is the best place to start?

In a personal consultation, we’ll answer the questions that really matter to your business.

Schedule a Personal Consultation